You can also log out and log back into the CC desktop app. Library/Application Support/Adobe/AAMUpdaterinventory/1.0/Ĭ:\Users\\AppData\Local\Adobe\AAMUpdater\1.0\Īfter removing this file, reload the CC desktop app (Macintosh: Command-Option-R, Windows: Ctrl-Alt-R). Workaroundĭelete the file AdobeUpdaterPrefs.dat in the following folder: Macintosh: Another symptom of this is that when attempting to check for updates via the Help menu in Adobe InDesign, an error message is displayed indicating that the system has not been configured to allow access to updates. Sometimes this feature stops working and always lists the apps as being Up to Date. When InDesign (or other Adobe updates) are available, the Creative Cloud desktop app should recognize this and indicate that an update is available. Application Updates Not Listed in CC Desktop App Once you have made the changes copy the file back into the original folder location and restart the Creative Cloud desktop application. Note that you many need to move this file to your desktop in order to edit and save the changes (due to permission restrictions on the folder). The ServiceConfig.xml file can be edited with any text editor. Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xmlĬ:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml The location of the file is as follows: Macintosh: The resolution to this is to modify the ServiceConfig.xml file and change the value for the visible attribute to true This is evidenced by a Creative Cloud alert message You don't have access to manage apps.
Cannot Manage Apps in CC Desktop Appįor no apparent reason, some accounts lose the ability to manage their Creative Cloud applications. These issues include not being able to locate or install updates for Creative Cloud applications, including Adobe InDesign. This article describes a number of workarounds for some common issues with the Adobe Creative Cloud desktop application that seem to occur from time to time.
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